Order Terms & Conditions
Opening Order: $500 minimum opening order
Reorders: $150 minimum
PAYMENT OPTIONS: Net 30 terms are available with approved credit. Credit limits are based on credit history and/or Credit References. Orders processed with approved terms must be paid with a company check (credit cards will not be accepted). Prepayment options include Visa, Mastercard, Discover, American Express, and company check. NO C.O.D orders are accepted.
EXTENDED PAYMENT OPTIONS: Existing Net 30 customers who purchase over $2500 in previous year and also dealers who surpass $2500 shipped in current year ($2500 per “ship to” location) are eligible for consideration for Net 60 terms once per quarter, max 4 times per year. Net 60 is pending approval based on payment history. Note on Order: Net 60.
SHIPMENTS: Unless otherwise directed, Greenleaf will always automatically shop for the least expensive rate, ship accordingly, and pass the savings to you. F.O.B. Spartanburg, SC. Greenleaf preferred carriers include FedEx Ground, USPS, and truckline carriers.
FREIGHT CAP: Freight capped at 15% of the merchandise total, freight incentives apply. The freight cap will not apply to orders shipped outside the continental US and/or expedited orders (Next Day, 2nd day, etc.).
FREIGHT INCENTIVES: Freight incentive for single shipments/single invoices to a single location given as follows:
- $700 - $999 5% of merchandise amount
- $1000 – $1499 7% of merchandise amount
- Over $1500 100% freight incentive
(Except direct to Alaska or Hawaii, over $1500, 10% of merchandise amount)
Freight incentives apply to prepaid freight orders paid within invoice terms. Incentive amount cannot exceed actual freight charges. Freight incentives apply to displays. Freight incentives cannot be applied to freight collect shipments.
RETURNS: Returns are subject to the following conditions: a) Claims must be made within 10 days after receipt of shipped goods. b) Return Authorization “CO” number must be acquired from a Customer Service Representative by calling 1-877-473-3653 c) “CO” number must be printed in bold on the carton and shipment sent back to Spartanburg, South Carolina. d) No returns will be accepted without authorization of Greenleaf Customer Service. Based on circumstances of return, a restocking fee may apply. e) If there is noticeable damage to an outer package, you must keep the outer packaging/boxes, etc. This may be required to settle a claim with the freight carrier. REFUSED AND UNDELIVERABLE ORDERS: All refused or undeliverable orders will incur a 15% restocking fee. PRODUCT VARIANCES: Decorative finishes and containers may vary.
PRICES, TERMS AND CONDITIONS: All prices are wholesale. Current prices, terms and conditions are subject to change without notice. All orders are subject to credit approval by Greenleaf, Inc.
MINIMUM ADVERTISED PRICING POLICY (MAPP) – All products are to be sold at a Minimum Advertised Pricing Policy that is at least 100% markup from the current listed wholesale pricing. Promotions up to 15% are allowed but only periodic, varied in nature and for a duration of no more than 7 days. Testers are intended for In-Store Use only and may not be sold or included as part of any promotional offers to customers including a gift with purchase. Sample items offered to dealers for the express purpose of consumer giveaways and any products that have been discontinued by the manufacture are excluded from this policy.
GREENLEAF ELITE PROGRAM (GEP): For every dollar you spend, you earn one (1) GEP Point on invoices paid within terms. You can redeem these points for great sales and marketing tools that will increase sales of Greenleaf products in your store. 1) Items redeemed for GEP points account for $0 of total order. 2) All GEP Points will be distributed as determined by “Bill To” location. 3) Points are non-transferrable. 4) Displays redeemed through the Greenleaf Elite Program must include an order of product that meets standard minimums. 5) GEP products can only be redeemed on a minimum re-order. 6) Normal freight incentives apply. 7) GEP products are not for resale. 8) Program subject to change and may be terminated at any time. 9) Greenleaf Elite Program is for U.S. customers only. 10) GEP balances will expire for any accounts that are closed.
ACCOUNT STATUS: Accounts can be closed at any time at the sole discretion of the corporate office, with or without cause. ALL accounts will be closed after 18 months of inactivity. Once an account is closed, to re-establish an account all retailers must go through the new accounts approval process: completed dealer application, updated state tax certificate, and a minimum opening order will be required.
Wholesale shipments to US based retailers are strictly licensed and authorized for resale ONLY within the United States and as authorized according to the terms of the GREENLEAF Authorized Dealer Policies. International shipments from US based retailers and sales efforts through third party websites (as defined in Section A4) are strictly prohibited as a violation of Authorized Dealer Policies, including, but not limited to, Sections A.1 and A.2 and thereof regarding GREENLEAF intellectual property rights. Violation of Authorized Dealer Policies, and of this policy in particular, subjects an offending Authorized Dealer to potential immediate termination for cause, pursuant to Section D of Authorized Dealer Policies.
Order is subject to approval by the corporate office of South Carolina.